Frequently Asked Questions
Find answers to common questions about QuantHQ subscriptions, API access, and more.
How do I manage my subscription?
You can manage your subscription, update your plan, change payment methods, view invoices, and cancel your subscription through the Team Settings page.
Manage SubscriptionWhere can I view my current plan?
Your current plan, subscription status, and billing information are displayed on the Team Settings page. You can also view this information on the Pricing page.
How do I cancel my subscription?
To cancel your subscription, go to the Team Settings page and click "Manage Subscription". This will take you to the Stripe Customer Portal where you can cancel your subscription. Your access will continue until the end of your current billing period.
Can I change my plan?
Yes! You can upgrade or downgrade your plan at any time through the Team Settings page. Click "Manage Subscription" to access the Stripe Customer Portal where you can change your plan. Changes take effect immediately, and you'll be charged or credited on a prorated basis.
How do I get my API key?
After signing up, you'll automatically receive a default API key. You can view, regenerate, and manage your API keys from the API Keys page in your dashboard.
Manage API KeysWhere can I find API documentation?
Complete API documentation, including endpoints, request/response formats, authentication, and code examples, is available in the API Docs section of your dashboard.
View API DocumentationWhat are the API rate limits?
API rate limits depend on your subscription plan. Free plans have limited daily quotas, while paid plans offer higher limits. You can view your current usage and quota on the API Keys page. Rate limits reset daily at midnight UTC.
How do I invite team members?
Team owners can invite members from the Team Settings page. Simply enter the email address and select a role (member or owner). The invited user will receive an email with instructions to join your team.
Manage TeamHow do I update my account information?
You can update your name and email address from the General Settings page in your dashboard.
Update AccountHow do I contact support?
For technical support, billing questions, or general inquiries, please email us at:
We typically respond within 24-48 hours during business days.
Where can I learn more about QuantHQ?
Check out our blog for research articles, tutorials, and insights about market regime detection, algorithmic trading, and quantitative finance.
View BlogWhere can I view product information?
Learn more about our HMM Regime Detection API, stock ranking models, and other products on the Products page.
View Products